A Breath of Fresh Air for Health Care
By DOUG GLANVILLE, nytimes.com

“Opti­mistic” may be about the last word you’d choose to describe the health care indus­try. Or maybe “innovative.” But the work now being under­tak­en by Kaiser Per­ma­nente, the nation’s largest not-for-profit health plan, would make you…

Bom exemplo da aplicação do Design Thinking e Service Design na área da saúde.

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